Refund and Return Policy

1. Overview

Welcome to Wheat&Salt.com ("we," "our," or "us"). We take pride in offering high-quality products through our print-on-demand services with Printful and Printify. We want you to be fully satisfied with your purchase. This Refund and Return Policy outlines our guidelines for refunds, returns, and exchanges.

​

2. Eligibility for Refunds and Returns

a. Print Quality Issues: If your product has defects related to print quality, such as misprints, blurred graphics, or incorrect positioning, please contact us within 30 days from the date you received the product.

b. Damaged or Defective Products: If your product arrives damaged or is otherwise defective, please contact us within 30 days from the date you received the product.

c. Size or Product Errors: If there is an issue with the size or type of product you received, please contact us within 30 days from the date you received the product.

​

3. How to Request a Refund or Return

To initiate a refund or return request, please follow these steps:

a. Contact Us: Send an email to our customer support team at info@WheatAndSalt.com with your order number, a description of the issue, and clear photos or videos showing the problem. We will respond to your request promptly.

b. Approval and Return Authorization: If your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the product.

c. Returning the Product: Return the product in its original packaging, including all accessories and tags, within 30 days of receiving the RMA. You are responsible for the return shipping costs.

​

4. Refund and Return Options

a. Refund: If your request for a refund is approved, we will process the refund to your original payment method within 30 days after receiving the returned product. Please note that shipping charges are non-refundable.

b. Replacement or Exchange: If you prefer, we can offer a replacement or exchange for the same or a similar product, subject to availability.

​

5. Exceptions

a. Custom and Personalized Orders: Because our products are Print on Demand products, other aspects of returns, such as changes of mind or incorrect sizing, may be handled differently unless there are print quality issues or defects.

b. Final Sale Items: Some items may be marked as "final sale" and are not eligible for refunds or returns. Please check the product description for any exclusions.

​

6. Contact Us

If you have any questions, concerns, or need assistance with a refund or return request, please contact us at info@WheatAndSalt.com.